These controversies concerning the relationships among citizenship pressure, OCBs and CCBs can be due to the ways in which OCBs are calculated. In the literature, OCBs have generally been described as spontaneous behaviours and rated by colleagues or leaders (e.g.two). Other-rated measurements are not able to establish the behavioural motivations https://daltoniprtf.bloggerchest.com/39605908/the-pr-citizenship-pressure-diaries