Https://library.fortlewis.edu/Portals/7/LiveForms/temp/user-guide-official-what-happens-when-you-miss-a-flight-with-jetblue-2125.pdf https://library.fortlewis.edu/Portals/7/LiveForms/temp/user-guide-official-what-happens-when-you-miss-a-flight-with-jetblue-2125.pdf